Monthly Archives: March 2015

Configuration of Entitlements in Microsoft CRM 2015

Posted on March 30, 2015 by Steven Jacobowitz

Last year during the spring release of CRM 2013 Microsoft started a changeover in Microsoft CRM service module from Case support based on contracts to Case support based on entitlements. Continue reading →

Posted in Configuration CRM 2015, CRM 2015 New Features, CRM Configuration, CRM Service, Entitlement Tracking in Microsoft CRM 2015 | Tagged , , , , , , | 2 Comments

Microsoft CRM 2015 How Do I Concatenate Two Fields In Microsoft CRM 2015? Revised

Posted on March 10, 2015 by Steven Jacobowitz

Good Day All- May, 2012 I submitted a post called “How to concatenate two fields using workflow in Dynamics CRM 2011”. Click Here Three years later this is still one of my most viewed posts on WordPress.  This method is still … Continue reading →

Posted in Calculated Fields, CRM 2015 New Features | Tagged | 3 Comments

The MSCRM Software CRM Compatibility Matrix

Posted on March 3, 2015 by Steven Jacobowitz

Wondering about what software is compatible with your version of MSCRM or planning an upgrade, please view this post. Continue reading →

Posted in CRM 2015 Requirements, CRM and SQL Server | Leave a comment