Category Archives: Uncategorized

My Learning: How to Retain Employees.

Yesterday, I came across an amusing anecdote. An employee, let us call them Employee A, recently announced their intention to leave their current job. Surprisingly, the very next day, they were presented with a new job title and a slight salary increase to retain their services. Does this situation sound familiar to you? Have you ever encountered a similar strategy? Rather than addressing the underlying reasons behind an employee’s desire to leave, it seems that offering incentives to stay has become a customary practice. It is interesting to consider how long it will take for this information to disseminate throughout the organization. It appears that simply threatening to leave can result in a promotion and a raise. Continue reading

Posted in Employee Retention, Leadership, Management, Uncategorized | Tagged , , , , , , | Leave a comment

My Learnings: How to Deal with Disappointment Constructively

Despite the best strategy, planning and execution, work and life falls apart sometimes, and leaders are often ill-prepared to deal with derailment. Recently I encountered a life changing event, and learned that the practice of self-compassion is the key to thriving during hard times. Here’s the steps I recommend you take when life takes a hard turn: Continue reading

Posted in Learning Mindset, Uncategorized | Tagged , , , , | Leave a comment

Thinking about a New Work Opportunity?

If you are a Specialist in Dynamics 365 or a Sales Specialist in Dynamics 365 and looking for a great place to work.   I would suggest Avtex We have open positions for the following qualified individuls,  Feel free to … Continue reading

Posted in Uncategorized | Leave a comment

Assigning Images to Option Set Labels in Dynamics 365 CE

A few weeks ago, I was attending a demo with one of my colleagues @Amy Caine. As she was demoing, she presented the account record with an option set that contained images as the set members. I was totally amazed … Continue reading

Posted in Uncategorized | Leave a comment

Turning off Use New Unified Interface Only Switch D365 CRM (Supported Method)

Describes how you can change the default of User The New Unified Interface Only by configuration. Continue reading

Posted in Uncategorized | Leave a comment

Social Selling Index included within Linked in Sales Navigator:

What is your score and what does it measure? I have been using LinkedIn Sales Navigator for almost two years. Something I was always fascinated with is The Social Selling Index, (SSI). Prior to getting started with LinkedIn Sales Navigator … Continue reading

Posted in Uncategorized | Leave a comment

Creating Customer Experience, Cognitive Computing an Enhancement or a Deterrent?

Yesterday I received a new copy of CRM Magazine by Destination CRM . There was a point of view story about cognitive computing called Cognitive Computing Energizes the Enterprise, by Oren Smilansky which I felt compelled to embellish in this … Continue reading

Posted in Uncategorized | Leave a comment

Our Plans for Microsoft Ignite, Come Visit

By: Steven Jacobowitz Associate Partner, CoC Global Dynamics CRM, MSAccy, MBA/MIS, MCP, MCT IBM GBS Microsoft Dynamics   As we near Microsoft Ignite 2016 in Atlanta, I’m excited about the great capabilities we’ll be presenting at our booth, such as … Continue reading

Posted in Uncategorized | Leave a comment

General Availability of Spring 2016 Wave of Dynamics CRM and New Connected Field Service Solution

General Availability of Spring 2016 Wave of Dynamics CRM and New Connected Field Service Solution STEVEN J. JACOBOWITZ | Today 5:00 AM ‎ | 1 View Folks – The Spring release of Microsoft CRM went live on Monday.  In keeping … Continue reading

Posted in Uncategorized | Leave a comment

The 360-degree Path To Winning In Banking

November 26, 2015 4:52 am by Steven Jacobowitz Staying competitive in banking means gratifying customers with every interaction. But in today’s volatile marketplace, that can be easier said than done. Customers have more options for banking than ever. And the … Continue reading

Posted in Uncategorized | Leave a comment