Tag Archives: Business Rules

Configuration of Entitlements in Microsoft CRM 2015

Posted on March 30, 2015 by Steven Jacobowitz

Last year during the spring release of CRM 2013 Microsoft started a changeover in Microsoft CRM service module from Case support based on contracts to Case support based on entitlements. Continue reading →

Posted in Configuration CRM 2015, CRM 2015 New Features, CRM Configuration, CRM Service, Entitlement Tracking in Microsoft CRM 2015 | Tagged , , , , , , | 2 Comments

New Feature – Updates to Business Process Flows in Microsoft CRM 2015

Posted on February 10, 2015 by Steven Jacobowitz

The feature will allow you to create an efficient consistent business processes on an entity (s) and is available in the sales, marketing, and service modules. This function is also available on all custom entities you create also. Continue reading →

Posted in Business Process Flow, Configuration CRM 2015, CRM 2015 New Features, CRM Workflow | Tagged , , , , , | 3 Comments

Microsoft CRM 2015 New Feature – Everything You Wanted to Know About the Timer Control in CRM 2015 – Part 1.

Posted on January 20, 2015 by Steven Jacobowitz

This post is part one on the timer control feature available in Microsoft Dynamics CRM Version 2015. Continue reading →

Posted in Configuration CRM 2015, CRM 2015 New Features, CRM Configuration, CRM Workflow | Tagged , , , , , | 1 Comment

New Features in Microsoft Dynamics CRM 2015 – Expanded Business Rule Logic.

Posted on December 10, 2014 by Steven Jacobowitz

Microsoft first introduced business logic rules in CRM 2013. Business logic allowed non programmer’s the ability to create simple rules based on client input into a record to further enhance the applications usability. For example, based on input in one … Continue reading →

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